1. Information We Collect

We collect information you provide directly, including:

• Contact details — name, phone number, email address submitted via our contact or quote forms.
• Vehicle information — make, model, year you provide when requesting a tyre recommendation.
• Communication records — messages, enquiries, and feedback you send us.

We also collect information automatically when you visit our website:

• IP address and approximate location
• Browser type and operating system
• Pages visited, time spent, and referring URLs
• Cookie and session identifiers

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide tyre recommendations
• Schedule fitment appointments and service follow-ups
• Send you promotional offers (only if you opt in)
• Improve our website, content, and services
• Comply with applicable Indian laws and regulations

We do not use your information for automated decision-making or profiling.

3. Cookies & Tracking

Our website uses cookies to enhance your experience. These include:

• Essential cookies — required for the website to function correctly.
• Analytics cookies — we use Google Analytics to understand how visitors use our site. Data is anonymised.
• Preference cookies — to remember your language and display settings.

You can control cookies through your browser settings. Disabling essential cookies may affect site functionality.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Service providers — such as hosting, email delivery, and analytics platforms who process data on our behalf under strict confidentiality agreements.
• Legal authorities — when required by law, court order, or to protect the rights and safety of our users or the public.

5. Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy, typically no longer than 3 years from your last interaction with us, unless a longer retention period is required by law.

6. Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Withdraw consent to marketing communications at any time

To exercise any of these rights, contact us at info@wavesinternational.in.

7. Security

We implement industry-standard technical and organisational security measures to protect your personal data, including SSL encryption, access controls, and regular security audits. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact our data protection team: